Please ensure that all windows and doors are closed securely before we arrive to prevent any water from seeping into your home.

We would like to coordinate with you on the removal of screens, as they mostly need to be removed from the inside, even if we are only cleaning the exterior of the windows.

Make sure that your pets are safely inside your home during our service, and please unlock the gates to facilitate our work. We will require access to an exterior water spigot that should be turned on before we arrive.

To provide our technicians with ample space to work, please remove any items from your window sills and keep them in a safe place.

Before we arrive, please move any outdoor furniture at least a couple of feet away from the windows and doors that you would like to be cleaned.

If you won’t be available during our visit, we will require a garage door code or an unlocked door to remove and replace screens.

At Superior Exterior Cleaning, we strive to provide our clients with the best window cleaning service possible. To achieve this, we constantly keep ourselves updated with the latest and most effective methods in the industry. That’s why we utilize the pure water method when cleaning your windows. Our method involves using a water-fed pole, advanced equipment, and state-of-the-art techniques. We purify the water we use for cleaning your windows through reverse osmosis water purification, which removes all the minerals and ions from the water. This purified water is then transported to your home in tanks mounted on our window cleaning vehicles. With the use of pure water, there are no residues left behind on your glass after the cleaning process, resulting in spotless and smear-free windows. Additionally, our method doesn’t require the use of detergents, which is environmentally friendly and doesn’t leave any film on your windows. This approach helps your windows remain clean for a longer period than traditional window cleaning methods.

It is not necessary for you to be present while we clean your home. We assure you that we will take care of everything properly. However, we kindly request that you make sure all windows are tightly closed and gates are unlocked before we arrive. Additionally, if possible, it would be helpful if you could place a towel on the floor inside your exterior doors to absorb any water that may come in due to faulty door seals.

• Please make sure that all of the doors and windows in your property are completely closed.
• Ensure that we have unobstructed access to all areas of your property.
• Make sure that there is a functional water source available to us.
• It is important that all children and pets are kept indoors during our visit.

Our pressure washing terms of service dictate that we cannot be held responsible for any damage that was present before our arrival. This includes damage to siding, fascia, roofing, windows, screens, concrete, pavers, stonework, brick, tile, decks, fencing, gutters, or roofing. Standard pressure washing does not encompass the removal of rust, oil, grease, glue, paint, caulk, concrete, or any other non-organic substances from your surfaces.

• Please make sure that all doors and windows are closed tightly before we arrive.
• We will need access to all areas of your property during the cleaning process.
• It’s important to have a working water source available for us to use.
• For safety reasons, please ensure that your pets and children are inside your home while we work.
• Before we arrive, please water your plants thoroughly to ensure they are well-hydrated.

If you have any concerns about the effect of our cleaning process on your plants, know that we will be using soft washing with sodium hypochlorite to clean your roof. This is a gentle approach that eliminates the need for high-pressure washing and minimizes the risk of damage to your roof. However, there is still a potential risk of harm to nearby plant life from the runoff of the cleaning detergent and sodium hypochlorite. While we will take measures to reduce this risk, we cannot guarantee that your landscaping will be unaffected. If you notice any issues, please contact us immediately.

We possess all the necessary licenses and certifications required for the work we do. To ensure your safety and peace of mind, we have a $1 Million Commercial Liability Policy. Our employees are fully protected with appropriate workman’s compensation and liability insurance.

Vinyl siding and roofing tile manufacturers recommend a thorough and safe cleaning every 12 to 18 months to extend the life of your home and improve its appearance. This cleaning helps to remove dirt, debris, mold, algae, and oxidation buildups. SoftWashing is a cleaning technique that can keep your home’s surfaces clean for up to 5 times longer than pressure washing, meaning you may only need to touch up your home’s surfaces once in 5 years.